From a District administrative or faculty computer faculty and staff can access the self-service portion of IIT’s help desk software (Track-It).
Go to http://helpdeskweb.sierracollege.edu. You will likely be presented a log in page similar to this one.
In the User name field, enter your Sierra College email address in email@example.com format. In the Password field, enter your e-mail password.
You will redirectd to a page similar to this.
Click on “Work Orders” to view you current work orders or add a new work order. You can also add notes to, or close an existing open work order.