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Calling 911 or Campus Security

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When to Call 911 – Public Safety Dispatch

You should call 911 when:
(understand this is not an all-inclusive list)

  • You witness a crime in progress on campus.
  • You see a fire.
  • You have a medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention.
  • You feel that you are being physically threatened by someone or something.
  • You hear discussion of or see a weapon on campus. 

When to Call Campus Security

You should call (916) 660-7120 (x-7120) when: 
(again, this is not an all-inclusive list):

This is the main number to our Parking and Security Office.  You should call this number when:

  • You need a room unlocked.
  • You want to report suspicious circumstances.
  • You have recovered lost and found property.
  • You would like an escort to and from class.
  • You have an agitated individual in your classroom/department area.
  • Other non-life threatening situations.

More information regarding when to use 911 is available at http://www.911.gov/whencall.html

We are in the process of phasing out the 1000 and 1111 numbers. While they will still work, calling 1111 instead of 911 can add some response time to a call in the event of an emergency.

If in doubt, call 911!

Response Time Expectations

When you dial 911 from any IP based phone on campus (the gray Avaya phones), your call will be answered by the law enforcement/public safety dispatch center responsible for your campus. For example, a 911 call from the Rocklin Campus will be answered by the Rocklin Police and Fire dispatch center. Our security office also is alerted that a 911 call has been made, and we know the extension the call has been made from and the location. We dispatch a security officer to the location when we get the call, and we monitor radio traffic in an attempt to get more details. So, calling 911 in an emergency does get the first responders to the scene a bit faster than calling the security office directly.

Also, please understand that our office is very thinly staffed. You may call for a room to be unlocked, but our officers may be on the other side of campus dealing with an agitated student. Therefore, there may be situations where you will have to wait for service. While you may be irritated that you can't get into your classroom or office, you never know what we may be dealing with to assist one of your colleagues on the other side of campus!

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