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2014
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Pay to Print

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Due to rising material costs and to cut down on waste, Sierra College is implementing a Pay to Print system for all students using public printers. Sierra College was one of the few remaining state higher education institutions that did not charge students for printing.

During the last few years, the college has expended more than $100,000 per year for printing, paper, toner and professional support for open lab printing. Of the five million pages printed out each year, the majority of the paper has ended up in the recycling bin.

There will be a $0.09 charge for each page printed (please see FAQs below). Add money to your account.

Pay to Print will encourage students to print less or less often. The products needed to print (toner, paper and hardware) have tangible environmental impacts. This program will help Sierra in its institutional sustainability and resource conservation efforts.

Frequently Asked Questions

How much does Pay to Print cost?

Black and white letter-sized print-outs are charged at $0.09 per page. You will still be able to print the following documents free of charge: Temporary parking passes, class schedules, and FAFSA signature pages.

How do I add money to my Pay to Print account?

You can add money to your Pay to Print account. Think carefully about how many pages you might print, since there is a $0.30 charge each time you add money to your account. There is $3 minimum and a $30 maximum per transaction. As an example, if you add $10 to your account you will have $9.70 added to your balance.

How does Pay to Print work?

When you use a student use computer located at a Sierra College campus and print a document, a Pay to Print pop-up window will ask for your log in information. Enter the same name and password that you use to log into your mySierra account. Then go to the printer and pick up your document.

If you are printing to a print release station, you will have to re-enter your username at the release station next to the printer. It will prompt you to accept the charge before it begins printing.

What about double-sided prints?

The charges for double-sided pages are the same as for two (2) single-sided pages.

Will I be required to put money in my Pay to Print account during registration?

No, you won't need to fund your Pay to Print account as part of the registration process. You will need to ensure you have sufficient money in your Pay to Print account before you can start printing. You can add money to your Pay to Print account.

Can someone who is not a Sierra College Student print using Pay to Print?

No, all printers on our campuses are for student use only. You must be a registered student to have access to Pay to Print.

What if I forget to log off and someone else prints using my Pay to Print account?

Every time you print you will have to resubmit your mySierra username and password to approve the print job and the deduction of funds from your account. Once you leave the computer no one will be able to use your account to print.

What if there are problems with the quality of print job, can I get a credit to my Pay to Print account?

If a document doesn't print because of a technical problem such as a paper jam or the print quality is poor, you should print to an alternative printer and request a credit for the problem pages. Please keep the print job. If the paper jammed, ask the faculty member or the lab assistant to remove it for you. Credit will only be issued for poor print jobs listed below:

  • Toner smears or streaks
  • Low toner (unreadable print quality)
  • Jammed paper
  • Other printer-related defects

Fill out the Credit Request form. Attach the problem print pages. Submit to Bursar Office.

What problems do not qualify for a credit?

  • Printing the wrong materials (it's up to you to ensure you are printing the correct materials)
  • Printing too many copies (you should preview what you are printing before you start).
  • Printing to the wrong printer (you should verify which printer you are selecting).

Where do I go for assistance with Pay to Print?

Technical Support – For assistance with printer problems, missing accounts and logon issues, contact SCPTPSupport@sierracollege.edu.

Account Balance and Transaction Support – For assistance with account balance and transaction issues and credits for problem print pages, contact Student_Accounts@sierracollege.edu.

What happens to my unused account balance in my Pay to Print account?

Your account will remain active until 365 days after the last day of the last term of enrollment. Pay to Print balances will not be refunded when you leave Sierra College. Keep your account balances small.

Can faculty or staff use these printers?

Faculty and staff should use the printers made available by their divisions.

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