Refunds and Disbursements

How to Select a Refund Preference

After registering in at least one course at Sierra College, you will receive a Refund Selection Kit in the mail from the District’s refund processor, BankMobile. You will also receive an e-mail from BankMobile in your Sierra College email account with instructions on how to select a refund preference. Follow the 3-steps to “Get Started” on BankMobile.

View our institution’s contract with BankMobile, a division of Customers Bank. For additional help, contact the Cashier’s Office.

Financial Aid-Related Refund Preference

Financial Aid (grants, federal student loans, and scholarships) will be used to pay for any fees, such as enrollment and health fees. If your financial aid is more than the total amount of fees, you will be refunded the difference. To receive the refund, please select a refund preference with BankMobile.

For more information about BankMobile and timing, visit Bank Mobile’s Refund Choices. View our institution’s contract with BankMobile, a division of Customers Bank.

For additional help, contact the Cashier’s Office.

What is a Disbursement?

Disbursement is when Financial Aid orders funds for eligible students. View Refund and Financial Aid Disbursement Dates.

Watch a video on how BankMobile disbursement works.

Disbursement Eligibility

To be eligible, you must:

Be enrolled in degree eligible classes
Have turned in all requested financial aid documents so your file can be verified
Resolve any problems that we’ve e-mailed you about or that appear in mySierra

All other financial aid (scholarships from high schools and other organizations, Chafee Grants, Cal Grants, etc.) will be available when we receive the money from the State of California or the appropriate agency.

Refund and Financial Aid Disbursement Dates

You will receive your money based on the refund preference you selected with the District’s refund processor, BankMobile. For more information on timing, visit BankMobile’s Refund Choices.

Students must be in all classes, to include late start classes by majority census of the semester. Census dates are:

Tuesday, Sept. 3, 2024 for fall
Monday, Feb. 10, 2025 for spring
Monday, June 23, 2025 for summer

All funds are ordered on Monday or Tuesday and typically deposited to the refund preference by Thursday or Friday. Use the following Financial Aid disbursement schedule for refund dates each semester or use our Financial Aid Dates and Deadlines events calendar: